FREQUENTLY ASKED QUESTIONS
Are products sold here genuine?
PV Global purchased all Danfoss Power Solutions (DPS) products via their sales office in Singapore. We guaranteed all items sold are original, genuine & non-copied. Products are shipped in their original packing wherever possible, unless they come in as multi-pack.
What is your Return Policy?
Click here to view our Return Policy.
All company information provided such as name, contact/fax number, address and email address are gathered via secure and encrypted connection using SSL protocol. We use this information ONLY to fulfil your order. We do not sell any information gathered on this site to other companies or send unsolicited e-mails to customers.
Is it safe to give you my credit card number?
Yes. It is safe to give us your credit card number because we do not store it. All credit card payment is made via PayPal.
What kind of products can I buy here?
We hold physical inventory up to 350 part # in our warehouse consisting most of the common PVG assembly parts, overhaul/seal kits for LSHT/Series 45/Series 90.
Do you take orders for small quantity/value? And what are the shipping charges?
Yes, we do. We accept small order quantity & value but all shipping charges are calculated according to its total shipping weight & location.
Is Country of Origin or Certificate of Conformance available?
Yes they are available only after an order is made. These will be issue by DPS.
Do we sell only sell components?
No, we also provide indicative price for fully valve assembly by using the Price Calculator. Simply answer 3 questions & an indicative price will be provided. Your enquiry will then be send to us for further detail pricing calculation & delivery lead-time.
What else can I find in the website?
The website is also a resource centre for DPS. You will be able to find Technical Information & Service Manual for most of the products.
How do I search the part from your website?
You can search by part number or by description. However, if it’s not found in the website, please write to us & we will try our best to assist.